Tetsumen Tonkotsu Ramen

I absolutely love the vibes here - really took me back to Tokyo. There are so many food posters meticulously made. I can’t even imagine all the effort & creativity put into making these. However the food was quite disappointing. The cucumbers were quite salty. The pork was rather dry & chewy, and the thick cold cuts brought the temperature down for the whole bowl. It was a rainy night, and I was particularly looking for warm soups for dinner, so it was a let down. That said, I appreciated the hospitality toward a lone traveler/single diner here. I acknowledge it was very busy at the restaurant that night, so I might’ve caught them at the wrong time.

Food was better than anything I’ve ever had on the mainland. So, so good. Broth was savory and flavorful, with plenty of noodles, mushrooms, green onions, and shrimp. Would definitely eat here again 🤩

Wonderful delicious and authentic broth. Perfect consistency for the noodles and add ons were very moderately priced for extra toppings. Best ramen I've had personally. Service was kind and attentive.

The food was absolutely disgusting. I ordered fried chicken and the chicken was slimly and stale. I had rice that tasted like it had been sitting in the sun for 48 hours. The pasta I bought was just cold stale Mack and cheese. The ramen was stale, thin and fried. They just completely lied about having sushi all they had was 1 tiny piece of fish. The service wasn’t that bad but the waiter completely ignored me when I asked for a refill and didn’t give me water. The place smelled bad. The lights were weird and felt uncomfortable. They had huge overstimulating signs everywhere. The place was HORRENDOUS and everyone agreed this place sucked. DO NOT GO HERE if you are seeing this I know the ratings look good but do not go it is the most disgusting place I have ever been. DO NOT GO HERE DO NOT GO HERE DO NOT GO HERE DO NOT GO HERE DO NOT GO HERE DO NOT GO HERE

I had an incredible dinner here recently and the highlights were definitely the grilled items and the broth. The skewers were grilled to perfection with juicy, charred in all the right places, and packed with flavor.ramen was good too. You can’t go wrong with their draft beer. It’s served ice-cold and has that crisp, authentic Japanese pour that pairs perfectly with the salty ske

1st time into their establishment. Outstanding service. Delicious noodles! Must go. I had their egg drop ramen topped with cheese and enjoyed their fried ramen. 😋

What a little gem!!! My husband and I are from Kona but spending the weekend in Hilo and this will definitely be a return spot for us. It felt like we teleported right back to Japan! The ramen was divine, the service was lovely and handled so well despite the rush of people they had for lunch, and we honestly loved being able to order and pay from our phones — so quick and convenient! Will definitely be back.

Food 5/5 - Ordered garlic ramen and sashimi. Sashimi was very high quality and fresh, as the texture was soft with no hints of being frozen. Garlic ramen was delicious and very full of garlic (fresh garlic, fried garlic, garlic oil). The broth was rich and savory with garlic, char siu was very soft, and the noodles had good texture. Service 4/5 - Service is good, servers checked in to see how our food was, and did make a round to refill our drinks. Ambiance 4/5 - Interior is cozy and Japanese themed, but sitting at the bar/counter in the center, you are bombarded with recommendations spanning the whole wall. There’s so many options to choose from, it is definitely a bit overwhelming deciding what to try. Sitting towards the kitchen side you are blasted by the wall AC, but we were fine with it. Overall - I had a pleasant experience and will definitely to visit again to try other dishes on the menu.

Tried the vegan ramens, they only have two options. My husband and I tried the curry flavored ramen and we found it was way too spicy. It’s super flavorful but I think they put just too much curry powder/turmeric. Also, my bowl didn’t come with as much soup broth. My in-laws tried the other ramen which the server said was less spicy, they liked it. The tempeh based luncheon “meat” that comes with the broth had a nice outer crispy texture. I’m not vegetarian but loved the ramen enough that I would come again just for that! The cucumber avocado rolls was just OK for me. We loved the matcha warabi mochi!

Our second time here in 3 years, we ordered the Tonkotsu Shoyu Ajitama Ramen and the Miso Kakuni Ramen. All in all the flavors were good and the service was fast. The miso was a bit saltier than we expected. The atmosphere and dining area is great and feels very Japanese. The shopping complex it is located in is a bit lacking though, so there's not much to do outside of eating here.