New China Restaurant

Great Chinese food. Some of the best shrimp I've ever ate. Not only do they have the typical family style plates but they also have a great selection of plate lunch style options. Inside has seen better years, but once I started eating it didn't matter.

Buffet was ok. We ordered off the menu. Mongolian beef and it was almost a sweet and sour. Ordered house special fried rice and the shrimp was not cooked. The rest of my group ate buffet and they were happy with it. It’s just sad because I don’t live here anymore and took my family for Christmas dinner to be disappointed! Server was rude and was not even compassionate for the other group who ordered off the menu! You need to add description on your menu what comes on your Mongolian beef!

I ordered 2 orders to go, one shrimp and one Korean Chicken. I made it very clear that I didn't want crispy chicken. When I got home with my orders, the Korean Chicken was crispy chicken in sauce. I called the girl back, and she said that's how Korean Chicken looks. I've eaten in dozens of Korean Chicken restaurants across Hawaii and the Korean Chicken never looks like this. Korean Chicken is filet of chicken grill with no batter. I asked if I could exchange it for something other than chicken, the rude girl refused. She left me on the phone for a loooong time while she asked the manager. Girl was carrying her baby the entire time I was there. Place felt more like daycare than Chinese restaurant. The manager is probably her husband or brother, because what business let's you carry around your baby while at work. They refused to let me exchange my food for something else, and it's $20 a plate. So I paid $20 for a plate of white rice, and crispy battered chicken that I won't eat. I've driven by this Chinese restaurant my times and the lights are off, and no cars in the parking lot, but the sign shows open. The place looks out of business to me, so today I stopped, because my Korean girlfriend wanted Korean Chicken. I tried explaining that I used to live in Oahu and have eaten at a dozen Korean restaurants, and never seen Korean Chicken looking like this, but before I could finish, the rude girl hung up the phone in my face. Now I understand why I rarely see cars in the parking lot. First and last time I ever visit this establishment - complete waste of my time and money.

Love the buffet option. Food is really good and at a reasonable price. I sometimes use a walker and the server always offers to help. I appreciate that.

Fried rice tasted sour like spoiled ingredients. The Mongolian Beef was like nothing I've ever had before. More of a Mongolian soup. The meat wasn't very good or prepped correctly.

We ordered through Express Waiters and I also dined in on another occasion. Simple interior but clean. Service was friendly and the food is delicious! Veggies are fresh and still crunchy. Love it. Update 2024 Food was still yummy, however portions seemed small. I got shrimp chow fun, chicken chow fun, and two beef broccoli. The beef broccoli had BARELY any beef, not even enough for a single serving. I'm not sure if they've made changes or are under new management or what, but I don't know if we will go back at this rate. $80 for four plates seemed pricy, especially considering portion size.

Food is decent quality and reasonable for the price point. Whenever I've ordered something off the menu it has been made fresh. The steamer table is like most places, a mixed bag depending on when they made something. Use your eyes folks. As for the reviewers like Jay Cee who complain about being able to get a dish with twice the amount in New York for the same price...you're not in NY so what about it?

Overpriced small portions. I paid $20 not including tip for that little dish. Great dish as far as that went especially for a place such as the Big Island, but realistically I could get the Roast Port Chow Fun dish in Flushing Queens, NY and it would be at least double the portion for the price of $10.99

Please take note of the website connected to the Google page and top search result that is NOT affiliated with the actual restaurant in Hilo. If you have questions or want to place an order- CALL THEM, DO NOT ORDER ONLINE.

Buffet doesn’t look appealing. Service is okay. We had one combination dish with fried chicken and shrimp. Shrimp tastes like baking soda. Chicken was cold and chewy. Very pricey compared to quality and quantity. Not recommended at all.