Ihop (111 E Puainako St)

Patrick was wonderful. Very knowledgeable. By making several suggestions to maneuver my food allergens, we all had a delicious, hearty meal with confidence and no reactions. Very friendly and cheerful despite having an owie on his nose. The manager also gave us reassurance and she let us know about several of the changes recently for late night dining. Open 24 hours Fri/Sat, and 10 every other night.

Had a really good experience at IHOP. Food was ono. I got the breakfast biscuit sandwich and my friend went with the hamburger omelet, and both came out real good. Service was awesome too. Our waitress was super nice and kept checking in on us, made sure our drinks stay full, I think I went through like three refills easy. Even the manager came by and was real friendly, told us about filling out one card for get $10 off. Small kine thing but made us feel taken care of. Overall, just a good, easy dinner. Good food, good service, no complaints. Mahalo IHOP Hilo!

This is the best IHOP I’ve ever been to(hands down)!!! From the service, food selection, taste, aloha sensation it was the best experience and can’t wait to go back again!!! A must try if you’re on the Big Island!!!

Our waitress Miya provided the best customer service ever. She was so polite and gave a good suggestion for our 4 year old son food that we ordered, with putting the sauce on the side and also gave us a heads up on the strawberries because they were in a glaze sauce. I wasn’t about to have my son make a mess. But I overall best experience.

Had such a great experience at IHOP in Hilo! The food was fresh, hot, and exactly what we were craving—but what really made our visit stand out was our server, Rebecca. She was incredibly friendly, attentive, and made sure everything was perfect from start to finish. You can tell she genuinely cares about her customers. Service like that makes all the difference. We’ll definitely be back—thanks, Rebecca, for making our meal so enjoyable!

Always an awesome experience when I come here to eat.. Pleasant workers … they all is so awesome.. as soon as I got in the woman that bought me in to seat very pleasant.. than the woman that served me she too is so awesome.. Also this other woman I think that’s the Supervisor so pleasant and THEY ALL HAD A BEAUTIFUL SMILE .. The food tasted so good now I’m fulllll.Till da next time .. I’m sure I be coming back.. Always did and always will. Thankyou for the GREAT EXPERIENCE

Our server did an awesome job she gave us our drink first my son went to my car to put his bike in my car. The hostess did a great job at seating me and directed my son to our table I worked in the Food and beverage as a Restaurant managerfor a total of 15 years. Both in the dining room as well as banquet. I was also a secret shopper observing different dining etiquettes at the facilities. In which also helped me as a manager. Our server was Maraea who was pleasant and attentive to our table. She was attentive to all of her tables during our meal. Her tables thanked her smiling. She was the friendliest server while others stood by. I would recommend IHOP to my family and friends

IHOP is one of our favorite breakfast spots in Hilo. The food and service are consistently good- the menu has all the traditional breakfast favorites: omelets, crepes, pancakes, french toast, hash browns...even chicken & waffles! We especially appreciate the healthy options like egg whites, protein pancakes and vegetable sides. It's also a great choice for lunch too! Their Philly Cheesesteak satisfies the craving. If you get a chance to be seated with Caroline or Miya, you're in luck! They ALWAYS take great care of us. Bonus: If you have shopping to do, the restaurant is located in Prince Kuhio Mall, adjacent to Longs and across the street from Ross, Office Depot, Walmart, Target Safeway and Home Depot- so plan your visit accordingly.

The IHOP on the Big Island of Hawaii is my favorite place to go for breakfast although I have had lunch there as well. The Spinach & Mushroom Omelette with fried potatoes and Sourdough toast & Coffee has been my usual meal now for a few months that my waitress now knows without even asking me what I’m going to have! The restaurant itself is very clean, no super long wait time from entering til you’re seated, the atmosphere is so pleasing, everyone is so friendly and welcoming! I rate it a 10!