808 Sweet Shack
About
A Taste of Hilo Tradition
When the tropical humidity hits, 808 Sweet Shack is the definitive answer for those wandering through downtown Hilo. This isn't your average quick-stop dessert shop; it is a community staple that leans heavily into the local love for finely shaved ice topped with generous pours of house-made syrups. The sound of the ice machine humming—a rhythmic, industrial buzz—is the background track to every order placed at the window.
Authentic Tropical Flavors
The menu celebrates Big Island produce, with signature lilikoi and guava syrups that carry a sharp, authentic tartness rather than the syrupy, artificial sweetness found in mainland chains. Opt for a scoop of macadamia nut ice cream buried at the bottom of your bowl—a local trick that provides a creamy contrast to the rapidly melting, colorful ice above. The portions are substantial, often arriving in bowls that threaten to overflow, so grab plenty of napkins before settling into the nearby shaded benches.
The Local Experience
Stepping up to the Shack feels like a neighborhood ritual. It’s an informal, open-air setup perfect for cooling down after a morning walk through the nearby farmer’s market or a drive back from the waterfalls. A quick word of warning: the sidewalk area can get a little crowded when the afternoon sun is at its peak, and finding a parking spot on the busy adjacent streets requires a bit of patience. However, once you take that first bite of fluffy, syrup-drenched ice, the minor hassle of navigating the Hilo traffic becomes a distant memory. It is a no-frills, honest local experience that prioritizes flavor and cooling relief above all else.
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Amenities & Features
Location
315 E Kawili St Suite 204, Hilo, Hawaii, 96720-5054
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Reviews
Showing 8 of 3 community reviewsBriana RodriqueGoogle Maps
Recently
Someone got me an "Un-cake" for my birthday, and it's one of the best desserts I've ever had!! I'll be in to see what other GF options they have
Dr. Brad ReavesGoogle Maps
Recently
This place was absolutely incredible. We took a variety of various decadence home with us. Every bite was scrumptious. I can’t describe the level of perfection that went into these recipes. The espresso bars, the dough, dolce de Leche cupcakes, the Berry cupcakes. We’re the best.
Travis SGoogle Maps
Recently
This bakery is fantastic ! From custom orders to daily sweets, they really come through. The cupcakes are great and we were really happy with our experience. Keep up the great work!!!
Nacole KoehlerGoogle Maps
Recently
I was picking a order up for delivery company and sammie made me confirm that i received the cake. She then refused to give it to me stating that I did not look trustworthy. She kept stating it's a very expensive cake. So I left and called the delivery company i work for to tell then that she refused to give me the cake to deliver. They wanted to call and hear i believe her name was Sammie side of the story and Sammie lied and said she did give me the cake. All in all it was a place i was excited to bring my family to, but now i won't be. I understand her worrying about her hard work and money, but this is also how i put my kids through sports and activities so i was just trying to do my job and make money just like her. I would be very cautious about using a delivery service on cakes for that store. Also I was given the correct address i was on a double order. You should not have lied when the delivery company called you!
Chrissie BrownGoogle Maps
Recently
Recently checked out this bakery. I had a hard time choosing because everything looked so fresh and delicious. I ended up trying Amy’s new cappuccino bar and it was delicious. Looking forward to going back and trying more! 5 stars!
Terri JacksonGoogle Maps
Recently
This little bakery is locally owned by a talented baker. She makes amazing treats of all kinds! My favorite is the chocolate haupia pie!
Meagan AlvaradoGoogle Maps
Recently
We needed a last minute Key Lime Pie for my dad's birthday and we called her the day before and she was so happy to help us. She made the pie fresh and had it ready for pick up in less than 24 hours. This Key Lime Pie was one of the best I have ever had! Such an awesome experience with a local business!!! This will now be our go to bakery!
ZGoogle Maps
Recently
We picked up a cake here for my Hawaiian birthday trip. The pineapple upside down cake was sweet and delicious, the inside of the cake had a more mild flavor that complimented the syrupy exterior well. It was an excellent balance of flavors! The lady was so helpful, over the phone she helped me pick out a cake that would last the long trip to our hotel, and even gave advice on how to keep it overnight for the best flavor when I picked it up. Great experience!
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Frequently Asked Questions about 808 Sweet Shack
Common questions from diners about 808 Sweet Shack in Hilo.
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