Ultimate Burger

I was recommended this place as an O’ahu local from one of my friends. Not only was the food amazing, probably the best fries I’ve had in a LONG TIME! The service was so incredibly kind. My young daughter dropped her BLT on the floor and asked the staff if she could have a replacement. They were so kind and made one right away for her! My burger was perfectly cooked, paired deliciously with the sauce and toppings. I was very very impressed with the quality of food and also in awe of the staff!

One of the best burgers I’ve ever had. Everything is homemade, local and super fresh. Even my picky kids loved everything they ate (ultimate hamburger and cheeseburger). My husband’s lava burger disappeared too quickly for a photo. And I don’t know what’s in the sauce they serve with their fries and put on their burgers, but I wouldn’t mind eating it on everything I eat forever.

People were nice but they don’t know how to cook. Apparently this is a medium-medium well burger. I ate half of it and threw the rest out. Why bother asking how you want it cooked if you don’t know how cook them? Overall I was extremely disappointed and wish I had just gone to the McDonald’s across the street.

Got the ultimate hamburger and overall really pleased. The burger was great and their fries are also great! Highly recommend this place for a fast casual local burger place. Didn’t try anything particularly Hawaiian but it was still a good burger.

Great local spot with a really cool concept. I loved how transparent they are about where all of their ingredients come from and that everything is locally sourced — you don’t see that often, and it definitely makes the experience better. The gentleman who took our order was super helpful and genuinely positive, which honestly feels rare these days and made a big difference. Food was very good, prices were reasonable, and it’s nice knowing you’re supporting local farms while getting a solid meal. Would definitely come back.

Won’t Disappoint!!! We started our trip here—and made sure to end it here too. The Holiday Burger was an incredible surprise, packed with amazing flavors. The Ultimate Cheeseburger was pure perfection: unbelievably juicy and absolutely delicious. If you’re traveling to Kona, this spot is a must-visit. It may be tucked away in a strip mall, but don’t let that fool you—it’s 100% worth it. Hands down, the best burger I’ve ever had! Thank you for the fantastic food and excellent service. 🌟

The burger was really good — I had the vegetarian black bean one. All the ingredients were fresh, especially the lettuce. I’ve never really noticed the lettuce before, but this time it was really good. I just wish it had a bit more sauce because it felt slightly dry. The fries were good too.

Food is all made to order but it really did not taste good for my son and I. I ate most of my burger but my son only took a few bites and was done. He also did not like the fries. Honestly I feel the only thing I did like was the sauce for the fries. The burger just did not have hardly any flavor to it.

SO DISAPPOINTED. I've eaten inside many times and it's usually pretty good. I got takeout today for the World Series (am happy to provide my order number) and was so incredibly disappointed. I ordered both burgers medium rare so I could heat them at home, and while they were pink inside, the meat felt mushy and raw. Flavorless. Hard sear on the outside but weird texture and temp on the inside. Also, for $15 JUST FOR A BURGER, I would expect some actual lettuce and tomato. And to salt the patty. Instead it was one slice of tomato, and the smallest bits of lettuce and onion I've ever seen on a burger. The fries were super soggy and overly oily even after heating them in the air fryer. So disappointed that for $50 for only two burgers/two fries, this is what we got. The meat was inedible and you could tell it was just thrown together. Maybe someone was having an off day/new or something. I get it, things happen. The wrapper was tucked in between the burger and bun. I should have taken a better photo before reheating. Definitely not at all like their photos (what food is) but you expect more from a small business who prides itself on local, quality ingredients.

I highly recommend that you SKIP this place! I ordered the "Fresh Catch" fish sandwich. My jaw almost dropped when I read the receipt and it was $20 for JUST a sandwich (no drink or fries.) I thought, well, it must be really big and really good. It was barely bigger than a slider and it was NOT good! The top of the bun was a not much thicker than a piece of paper (see photo.) The fish was not seasoned very well and I couldn't taste the sauce because it had the consistency of water and it all ran off the sandwich (see photo.) I get that this restaurant is in a fancy plaza, with a fountain and lots of free parking, so I'm sure the rent is high. However, you can't charge people $20 for a garbage sandwich!