Tsuru Ton Tan

We were a party of 20 for a graduation celebration. The server ( I forgot his name) Asian guy he was super friendly and awesome service. He did a great job with taking care of us. We did like a family style and ordered 4x this of items pictured. The food was great and flavorful. What a great experience and for him to be patient with us. Thank you. What a wonderful experience and I highly recommend it.

Be careful. I received an email from Capital One asking whether or not I left a 76% tip. Unfortunately, I did not. I spoke to a manager (Chris?) who stated he would refund the incorrect tip, but it’s been a month with no refund evident. With that said, be careful and hold on to your receipts (especially if you are traveling). The service was bare minimum, otherwise I would not have minded a 76% tip. Terrible ethics. I ordered the creamy crab truffle udon and salmon handroll. The udon arrived lukewarm and watery - neither hot nor cold, just in the middle. There were bits of crab you had to fish for. For me it was a bust. The handroll was standard. I think the menu looks great, but I wouldn’t go somewhere I couldn’t trust the staff or management to be ethical. 🤷🏻‍♀️

This is my absolute favorite restaurant on island. I come here for every birthday, every date, even for my grad party. Their food is amazing quality for a reasonable price. Service is always good too. I love this place!

The food was decent overall, but I want to give others a heads-up. The restaurant adds a mandatory kitchen fee on top of the menu prices. While it is technically disclosed on the menu, the font is extremely small and very easy to miss. It felt disappointing to see an unexpected charge on the bill. I personally don’t agree with this type of additional fee and think it should be clearly incorporated into the listed prices. Also, the window-side seating area had a noticeable unpleasant odor — it smelled like an old, damp, mildew-like cleaning cloth. It made the dining experience less enjoyable. Just sharing so others are aware before dining here.

Solid place for udon / japanese fare. I would definitely recommend to try and go for Happy Hour. I love that you can upgrade your bowl to a large free of charge, but not if you get a set. So if you go during HH I would have ordered the set items a la carte. It would probably have been cheaper. Tried a few things like the cheesy chicken (recommend!) And the butter class (skip). It was a great option to feed my ravenous teens.

I came here when it was relatively new back in 2018 and it was fantastic. Fast forward to 2026 and im not surprised to see quality control has gone down. I came here starving at a point where anything would taste great. Not today. I asked for the large but ended up with barely any noodles. Could it be since it was near closing that I got soggy noodles that melted in my mouth? The tempura veggies were raw and my kids didnt like their sausage appetizers. My wagyu noodles came without the wagyu. Shout out to my server tho. He really went beyond to make up for our experience.

Excellent udon restaurant. We came here for lunch, and I got the Signature Lunch Set with Chicken Curry Udon and a side of Sizzling Wagyu Rice. Both were delicious, and for $20 was a good deal, considering Hawaii prices in general. Service was great -- the hostess was gracious and attentive, and our waiter was knowledgeable and friendly. We'll be back!

It's closer to 3 1/2 stars but not 4. Large restaurant, a branch of restaurants in Japan (saw one in Karuizawa). Large selection BUT my experience here have been mixed from having a decent meal to having an aweful experience of upset stomach probably from bad seafood (sashimi). Tehy draw a decent lunch crowd because of several lunch specials with happy hour and kamaaina "discount". You will get full if ordering a set lunch meal that included huge udon noodle dish. They hook you in with the gigantic udon bowl and offering large size "free". Basically you get stuffed with starch as other included dishes like tempura or sashimi are small and of underwhelming quality. For example, they use the snaller shrimp cut and stretched out in tempura batter to make it look bigger. It's hit or miss with sashimi with concern over it's freshness and quality. The huge is basically lot of noodles in soup with nothing else in it. By the way, the $6 handroll is a joke and a total rip-off. My friend ordered 3 pieces for $18 and our jaws dropped at its' small size for that price. I tried nabeyake udon and, for the price, it was totally underwhelming with weak, watery soup base. Order a set menu with tempura, sushi, and udon and it will fill you up, if that's your goal. Otherwise, be ready for hit or miss with quality and taste.

Came at 8pm and still a long queue outside the door, waited for 20 minutes and it was worth the wait. Husband ordered the wagyu tan tan udon, it was spicey but tasted good. I ordered the popular everything or deluxe, so had the wagyu beef sukiyaki udon and daughter had the beef udon. We were quite happy with the food and service, and they offered to “supersize” the meal at no extra cost, so might as well!

Diego was great. Awesome udon an sushi, plus $3.00 Sapporo is the best. That's their September special. But not a fan of the 2% kitchen fee