Scratch Kitchen & Meatery

I dropped off my car to be detailed at a shop on Kawaiahao Street and was “killing” time before heading to Ward Theater to see a movie at noon. I walked through Ward Centre and the shops across the street looking for a place to have a small meal. My first two choices weren’t open yet and I thought to myself, “Why not go to Scratch?” I hadn’t been to Scratch since they moved out of Chinatown (a long time ago). I was seated near the rear of the restaurant and ordered coffee while perusing the menu. I vacillated between what I’d ordered before (shrimp and grits) and something new. I ended up choosing the waffle with a side of bacon. I asked my server to have the waffle extra crispy as I do not like a soggy waffle. My food arrived in short order … My waffle came with whipped butter, blueberries and strawberries on top and a small container of maple syrup on the side. The bacon arrived in a separate metal tray. Unfortunately, the waffle wasn’t as crispy as I’d hoped for … The color was indicative of a crispy waffle, but it was normal. The reason I ask for an extra crispy waffle is that once you spread the butter and apply syrup, the waffle turns soggy quickly, like cereal once milk is added. It’s a personal preference; I think the waffle would be fine for most diners. The bacon was fine … Crisp but not overdone (which would have been fine with me). I enjoyed my meal and would return to try other dishes. Service was fine too.

I visited again during this trip, remembering how much I enjoyed the food and atmosphere a few years ago. The food was still delicious and the ambiance was great, but my experience was completely ruined by the behavior of one of the servers. I asked if they could empty the jar I had my lemonade in because I wanted to take it with me, but the server reacted with obvious annoyance, shaking their head in frustration. After emptying the jar, they slammed it down on the table with a loud bang and walked away. I’ve never encountered such rude service before.

Had a great time during my visit for brunch. My second time visiting and the food, service and experience was quality. The upside down strawberry pineapple mimosa was sooo good and a highlight of the meal! I appreciated the attentive service, our meal came out quick, and the playlist was top notch! Also shout out to the men in the kitchen working hard and whipping up delicious brunch meals. Good cooks who care about the food they put out deserve to be acknowledged and appreciated. Thank you 👍🏾