Sbarro (1450 Ala Moana Blvd)

Opening hours are 10 am to 8 pm. Located inside the food court of ala Moana shopping center. 2 slices pizza and a drink 21$ Spagethhi with tomato sauce 15$ Pizza with 1 topping 39$ pizza with 2 toppings 52$ … it is extremely expensive for mediocre food and in a food court!!!

$21 for 2 slices of cold pizza & a bottle of water. When I asked them to heat my pizza up again they turned the ovens off like 15 minutes before closing.

I already bought my dinner and was walking around to see what I missed. I remember eating at Sbarro and really liking their spaghetti. Walking by, I got a big smile from the gentleman behind the counter who greeted me with a big smile and hello. He offered me a cup of water. That greeting just floored me. I’ve worked in world class hotels and trained in exceptional service and his simple positive greeting surpassed anything I’ve seen recently. I asked him his name, Brandon, and will definitely go back and order from him this week. In that hustle and bustle, he gave me an authentic smile, great eye contact and no pressure to buy something which I did not. But after I left, I felt his genuine warmth and will make it a point to return. He should be VP of this company or any company that values customer service. He has that formula down. I believe he has great things in store for him in the near future and anyone looking for someone to lead their company to sucess? You better grab him now. Sbarro? Give him a raise and a promotion but keep him in front of customers, because what he has you can’t teach. Hey Brandon! See you soon!

They have a special on there website but say they don’t offer it. Bait and switch Ripoff. They have better places to eat that are less expensive in the mall.

Today I order a pepperoni slice and an icee for my son. Came out to 17 and some change. Paid for it and ask for a receipt. Woman Cashier didn’t know how to print it. Thought red flags right away. Another male came out from back and printed receipt. I looked there was an upcharged for combo that include a bread stick. I ask lady where my bread stick which say directly on the menu combo include a bread stick. She says you don’t get one because I saved you money because an Icee is an additional charge. I’m like ok didn’t make sense so I made a stink out of it. So I called the male who printed receipt who insisted He was saving me money by making it a combo. Show me how much my slice and ice cost on it’s on. After him insisting it’s more money I’m like show me on the tablet. Which he punching it in on the tablet still insisting it’s cheaper. turns out the was difference of 2 dollars. After a commotion he gives me my two dollar rudely and walks into the back with out an apology. As if I did him wrong. I get the ideal of ripping off tourist with 17 dollars slice of pizza but insisting it’s cheaper when the math don’t make sense is appalling. Do better with the scamming guys.

At one time, my go to for the pizza slices and calzones. My last visit revealed otherwise. The sausage pepperoni mushroom pizza was stale and not flavorful. I should have known when I was served a piece consolidated with other different pizzas on a single pan. It was a disappointment, not the Sbarro I loved in the past. I'm sorry to that I will never go there again.

Have eaten at this location numerous times pre-pandemic and it was exceptional always. Roll it up December 24th of 2024 ordered one slice of the loaded pizza and one spinach stromboli $26.65!! The lady at the register was wonderful and empathized with the price the food was still good like everything else right now the price was ridiculous. I could have bought a whole pizza at Pizza Hut still love you, don't think I'll be back soon even the city was priced out of sight. For now, thank you for the memories, thank you for the great food.

I was just there at AlaMoana food Court and bought a sliced of Pepperoni Pizza and a medium sized iced coke but it looks like a small size. Anyway, I wasn’t happy of my purchased, because just a sliced of pizza and a look like a small size drink cost me more than $17 . I will not buy there anymore. I was wondering why there’s not that much people buying there. Prize is ridiculous..

Ordered a pizza and the lady grabbed the cold pizza, put it in the oven for five seconds then handed it to me. Way to treat a customer. No wonder this place has a low rating. You need to hire better employees.

I'm never going to this Sbarro again! The 2 pizza slices I ordered was lukewarm from the oven. The cashier (Filipino guy) was rude as hell. If I going to pay over $22.00 for 2 slices of pizza, at least have good service!