Jamba Juice - Honolulu (Waialae Ave. Kahala Mall)

The juice taste good and the workers are nice

Always nice to have a nice refreshing smoothie. The service was great. They have a few tables for you to enjoy your smoothie.

Always crowded but the service is very fast so the line doesn't get too long. It's conveniently located inside Kahala Mall. Casual attire seems the norm. Air-conditioning is comfortable in the summer months. Parking can get a tad busy in the afternoon.

Worst customer service of any of the locations. The app wasn't working, asked if they could use my phone number to look up my rewards. Mr. Sunshine over here told me "we don't do that". I asked him if this was a policy unique to this location because other locations are able to use the phone number. He then said "if you don't have the app then there's nothing I can do". Oh wowwwww love that stank attitude...went to Kapahulu location with absolutely NO problems plus the gal there let me know I can access rewards via the Jamba website. *side note "free" is not free when ordering via the app or website, there's a service fee.

Located at 1A first floor, next to Starbucks and consolidated Kahala theaters by the water fountain

20250801 first time user of app & Tmobile deal. Super grateful for the team’s patience and help with the ordering and QR code and my gift card! Mahalo, Shayla! Our orange dream machine and lychee dream were so Ono!! 🤤Definitely recommend! 👍👍

The manager here was professional at first but within 3sec of taking my very large order she became visibly upset. Apparently, she was in the middle of a personal phone call with her husband and they were working out their relationship. My very large order had interrupted her conversation. Instead of ending the call she continued her call on speaker phone as she tried to fill my order. She was so focused on her call, she asked a worker to help her before he clocked in to work. Her exact words, "Hey (employee name), I know you didn't clockin yet but can you help me finish this order?" He helped and she continued her call. When the employee wasn't moving fast enough se began to yell at him. The whole time she was having a heated conversation with her husband about their personal LOVE life and I could hear it all.

Came in half an hour before closing and all the juice options (orange and carrot) were not available so had to get a smoothie instead. Smoothie tasted off and funny. The server overfilled and there were smoothies all over the lid and the cup. How could you serve a messy drink like that? The music was too loud and I could barely hear what the waiter was saying.

I went in this morning to place an order for my co-workers and there were no employees in sight...to make matters more annoying I noticed the music they were playing in the store was explicit and dropped several f-bombs. I swear like a sailor myself but I found this to be super unprofessional and uninviting. After waiting a solid five minutes for somebody, anybody to appear, no one did. So I left empty handed and irritated. I love Jamba, so this experience was disappointing...

Amazing workers, they helped make my order in 2 minutes which helped me get on to my other daily activities. I had an awesome cashier whose name was Blaze and the nice worker who made my smoothie was Caitlin. I would come again!