Dunkin' (2560 Mccarthy Mall University Of Hawaii)

workers are super rude

Expect to wait upwards of half an hour for a simple coffee order even when it's not particularly busy. Unacceptably long wait times for a college campus where people are often on tight timetables. Other than that it's mostly standard fare for a Dunkin location.

There is this one emo worker with piercings and tattoos that is rude to everyone and everything. Like, trust me, I get hating your job but do not take it out on the customers. Every cafe I have ever been to has been able to fill up my personal yeti water bottle for free. I asked her and I received immediate attitude from this worker. She said "its 83 cents" since the closest other cafe is starbucks and I am studying at Hamilton library it would not make sense for me to go there, therefore I paid while handing her my water bottle. During the entire transaction she was being rude and rolling her eyes, like maybe if you didnt charge me you would not need to ring me up! Then after I paid, she immediately ignored my water bottle and grabbed a plastic cup for water (waste of plastic), I ended up just pouring the water in front of her and throwing away the cup. My friends and I have complained about her constant attitude to us and other customers. She makes me not want to order from Dunkin Donuts purely due to her attitude, I hope she grows as a person.

Sandra, the General Manager, is awesome! She is always friendly, down-to-earth and creates a wonderful atmosphere and makes the start of your day a great experience! Sometimes Sandra is the only one serving her customers and she is always very pleasant and works hard to get the orders out in a timely manner! Sandra and her staff should be commended for making their customers feel valued and appreciated and in turn, I appreciate all of them. My experiences at this Dunkin' Donuts shop at the University of Hawai`i at Manoa are always pleasant and i look forward to coming to this location for my daily latte. Great job, everyone!

Manager of this location is wonderful. My usual drink didn’t come out right and I asked for it to be remade, she was very sweet about it. I appreciate that so much. Will be back :)

Enjoy their Sausage Egg & Cheese Croissant! Breakfast serves All Day till close 8 pm. Clean!

I mean you can't go wrong with dunkin donuts food, it tastes the same everywhere. just the service is so slow? the white girl who was taking orders, I assume was talking story with all the people in front of me since there was a huge line in front of me and behind? (10+ waiting for what should be a quick service) it's just so sad that UH Manoa got rid of a local business that had efficient service and stuck some mainland chain there instead. also so sad they're literally wasting space by not utilizing everything, especially that mini store front instead it looks like cluttered storage? if they're not going to even use that area they should give it up and let some other small vendor use it.

Barely ever open don't waste your time.

For whatever the reason is, that Dunkin's original coffee, no sugar, with cream is deeelicious, it's definitely my go to coffee (if I didn't brew my own coffee from home). And yes, those donuts are tempting too and I indulge once (ones? 🤣) in a while. …