Dairy Queen (Treat) (4725 Bougainville Dr Bldg 631)

I’ve been here MANY times. 8/10 times it’s been bad. Whoever the team on 3/4/26 at 1:10 was. Straight up half did their job. How are you going to make blizzards and they still look like normal ice cream. Fully mix them before you give them to customers. Don’t just mix some make it look done by swiping over the top with the spoon. I don’t care how busy you are quality matters. This has happened multiple times with many different employees. Train them better.

Drove for 20 mins to find out that the lady behind the counter was cleaning and all the equipment were shutdown. It was only 7:40 pm. Closing time is 8:00 pm. Are you kidding me. Will never buy or spend my money at this Dairy Queen.

I always order blizzards from this location. They always make them perfect - thick, proper measuring, and hand it to me upside down. Seating is sufficient, unless you go at peak lunch hours. Might be a problem. Staff are friendly and attentive.

Please disregard most of the bad reviews here! This Dairy Queen is very sweet, treat wise and service wise. I come to this Dairy Queen quite often during my station here on Hawai’i, and they haven’t steered me wrong. As long as you treat them like people and not servants, there should be no problem. There is an older lady here and a younger girl with blonde hair and glasses that always get my order perfect. I don’t usually write reviews but just because this location is at the NEX, it does not serve anyone entitlement to be unkind to staff. Retired or Active duty.

You have about ten people in line and you close at 18:45 that doesn’t even make sense. To add to that the employees are making snotty faces. You can do better Dairy Queen.