Buffalo Wild Wings (1778 Ala Moana Blvd)

I buy takeout here often, like once a week. They are always professional and give great customer service. I wish that they were busier because their food is great. Keep it guys! I always leave a generous 20+% tip even for take out because they are always professional.

I had to re order my guiness twice cuz there was food that was stuck on the cup. had to get this twice. after my second one took a sip and i immediately saw food particles on the glass again. i ended up not drinking it to get a refund.

On Sunday February 8, at 1:17 p.m., I made my order with BWW through Door Dash. It was a rainy and very windy day and decided to ride my bike over to pickup the order. I figure deliver would take forever. Wrong! After getting there and waiting and waiting...I asked the hostess (several times) about my order. I was told: "It's Superbowl Sunday. Please be patient. There's like a million people here." Those were her LITERAL WORDS to me. I had to wait OUTSIDE in the windy, chilly rain for my order. When TWO HOURS went by and still no food - I was furious. I asked them again about my order to only be asked to be patient. I called Door dash and they literally had to call the restaurant and speak to the unprofessional Manager. They told Doordash that my order couldn't "be found." After TWO HOURS this was unacceptable business practice. If they couldn't find my order then why was I previously told to please "be patient" due to the high volume of patrons due to Superbowl? Instead of verifying anything, I was led to believe my order was being worked on. I even received notices from Doordash saying my order was ready. So something is wrong and fraudulent that BOTH parties (BWW and Doordash) gave the impression my order was being processed. This is unacceptable as I could have gotten ill by sitting in the rain! Not only that but I left with no food despite my card being charged. That location at Ala Moana is HORRIBLE! Always making some kind of mistake but this one was the worst! When you take people's money, but the lie to them by convincing them to STAY and SIT IN THE RAIN (because there was no other space) is highway robbery, dishonest and unprofessional!!!! Bad for business! I deserve a credit! You deserve your karma!

Spent 60 bucks and got 4 appetizers. They just forgot a 15 dollar appetizer and called it a day. Charged me full price. Like there is an entire box that is not full. Not cool.

Food was okay but could be better. At first, they forgot to bring celery and carrots, but after we asked, they brought them. Nothing really bad to say about this place, but nothing great either. I’ve been to this chain in other cities, and it was definitely better there.

Ordered the 15 wingless with sweet bbq, original buffalo and mango habanero sauce. All were delicious but note that all except sweet bbq were extremely spicy. Also ordered cheeseburger which came undercooked but they were prompt in replacing it. Onion rings are a must try.

Read This Before You Enter / I visited this place because I was extremely hungry and noticed many people enjoying plates with fries and wings. I asked the waiter for a recommendation between wings or a burger, and she suggested the wings. I assumed the 11-2 pm lunch offer, which includes fries, would apply, but I was later informed that this deal is not available on weekends. Initially, I received just 10 wings with no sides. When I asked if that was all, the waiter apologized and brought the same wings with BBQ sauce. I specifically asked if the BBQ sauce contained soy, and she double-checked, assuring me it did not. I truly hope that’s accurate, as I have dietary restrictions. When it came time to pay, I was handed an invoice for $40, which included items I never ordered. If I hadn’t been careful, I would have paid for things I didn’t receive. This kind of mistake is not normal for a restaurant like this. Eventually, the correct invoice of $20 was provided, and I paid. The waiter asked if I wanted change, and I declined. Despite spending nearly an hour there, I left still feeling hungry. The overall experience was disappointing, especially considering the high standards I’m used to, having worked in the food and beverage department on the Silver Sea High Luxury cruise line. I urge the supervisors to take this review seriously and provide better training for the staff. Attention to detail, accuracy in orders, and clear communication about deals are essential for a positive dining experience. Best regards, A concerned customer

We were seated right away. Surprisingly, it was not that busy for a Friday night. The service was amazing and fast! This was definitely my best experience here so far! I always love to get the Salt & vinegar fries and Fried Pickles! We also got the Salt & Vinegar and Caribbean Jerk wings. This month they're doing a "Month of Free" so check out the rewards app! REWARD

I’ll preface this review with really the only positive thing about our visit. Our server. He was amazingly attentive. Everything else on the other hand…was very lackluster. Portions are kinda small, my fries were cold, limp, and way too over seasoned. My wife’s fries were hot and were a little better. The saucy chicken sandwich was shrunk over the years (thanks shrink-flation), and there was little flavor to the burger my wife ordered. Only good part of the burger was it was substantial. Along with that, our table was hardly wiped down before we were seated. I couldn’t recommend a visit to this restaurant.