Jade Garden Restaurant

Terible service.. we ordered cake noodle and asked them to mix the gravy. The lady on the phone was rushing and kept saying ya ya ya.. next.. next .. next. When we brought it home, the noodles were so hard we couldn't eat it. Spending over $50 to be rushed off the phone and getting my order wrong is just bad business... I'm never coming here again... edit: We just tried eating the food. The noodles weren't edible, it was too hard. The egg was over cooked, not fluffy at all. The sweet & sour pork has hard with no flavor. We called to complain and she insisted that people like it hard, even though we asked for them to add the gravy. Then she asked if we can return the food to her... We live in Ewa.. so... we ended up throwing everything away. Very bad service!

I think everyone knows this restaurant will never disappoint. Randomly stumbled across this place 10 years ago and still return almost every week. Food is delicious and quick with a big dinning room you can hold parties in. (I’ve had a graduation party with 20+) The daily specials are also yummy along with their desserts.

I recently visited Jade Dynasty Chinese Restaurant and, unfortunately, my experience was far from enjoyable. While the food was passable, the sweet and sour spare ribs were extremely disappointing—rubbery and overcooked to the point of being almost inedible. The service, at least in terms of speed, was prompt; our water and food arrived quickly. However, when I politely asked if it was possible to split a dinner plate, the server reacted with an unwarranted level of hostility. Her rude demeanor was jarring, and despite my efforts to be courteous, she didn’t even acknowledge a simple “thank you.” This kind of attitude from staff is detrimental to the business and reflects poorly on the establishment. If Jade Dynasty wants to retain its customers, management might want to consider re-evaluating their approach to customer service.