Jamba Juice - Aiea (Moanalua Rd Pearlridge Center Uptown)

No stars. I ordered two acai bowl. It wasn't busy. I waited for 20 minutes. They did the order that was taken after us. When we asked, they said they didn't see the order. They should do the order, first come first serve. Also, they DIDN'T EVEN KNOW HOW to do our order. It's ZERO STARS for the service. No good 👎.

This is not the correct location for this store on Google- I spent 20 mins trying to find it after asking around stores in the plaza/parking lot where this is. I ordered in advance from the app and I didn’t have enough time to get my order before heading to the airport. I tried calling the store to let them know twice and it went to voicemail but voice inbox was not set up. So there’s no way to contact them via app or phone. Hope someone can enjoy my order, pay it forward.

What a disappointing experience. Two employees were extremely rude, showing no enthusiasm, kindness, or even basic customer service. They constantly rolled their eyes, and the only smile I saw was when they were laughing in the back, making smart remarks with their coworkers. On top of that, my acai bowl was poorly made—completely watery, with unblended chunks of ice. It’s truly unfortunate to see these young adults behaving so disrespectfully.. If you apply for a job, at least make an effort to do it properly. Rudeness behind the counter doesn’t make you look “cool”; it just reflects poorly on the business and your character.

Employees look miserable. I ordered and waited 15 min for sandwich just to realize they forgot my order.. Waited another 15 min for them to throw a frozen sanwich in microwave and it was not even thawed in middle when I finally got it. Gave it back and left... I'd lost my appetite. None of the employees seemed to care. Not going back to that Jamba Juice.

Absolutely disgusting! My family and I ordered and then proceeded to watch the employees drop to the floor on their hands and knees looking for a bug or rodent I’m honestly not sure…they all got up and started making food and drink WITHOUT washing their hands or even changing their gloves!!!!! When we requested a refund they just couldn’t figure out why! Stay away!!

Got a banana berry like I always do. But this time there was nothing smooth about it. It was basically chunks of ice and fruit. I had a whole blueberry at one point. I couldn't get half of it up the straw. I even saw that the guy who poured it didn't check if it was blended, he wasn't even the guy that put it in the blender. I was waiting in the line for 15 mins, and it was only me as I waited for one of the 5 workers to take my order. Worst Jamba Juice ever.