Chili's Grill & Bar (98-130 Pali Momi St)

We came when they first opened. Most of the place was empty but by the time we left there were three parties waiting to be seated. Our server was super upbeat and very patient. She was very kind and thoughtful of the kids. We ordered and our food came out pretty fast. All of the food was ok. The kids' pepperoni pizza was good. The burgers needed a bit more seasoning and the steak was nicely cooked on the outside and juicy on the inside. Our appetizer platter was really good. Get the mozzarella sticks. They are delicious. We also really enjoyed the onion rings. Overall it's pretty good and I would recommend this location.

This has to have been the worst Chilis experience I've ever had. The 2nd star was for some of the food that was actually good. The server was absolutely horrendous, he was nice, but he was not attentive AT all. First the food came out quick, but the apps were disappointing, the fried cheese wasn't hot, there was NO cheese pull, it was very disappointing to eat these in house and not have hot apps. Then most of the chips were stale. Why are there ANY stale chips? I order from Kapolei delivery and take out, and the chips are always crispy and crunchy. Fajitas were good, everything seemed fresh and hot, and it actually looks appetizing. Big mouth bites were good, the one good thing is that the kitchen didn't mess up our special orders. No sauces on most things. Quesadillas were fine tasting, but it wasn't hot. I expect things to be piping hot when I eat in house.... On top of all that, I asked for sugar three times, and finally got sugar.... 😵‍💫 I'm extremely disappointed, it wasn't busy by all means, there were workers who were just standing around doing nothing. No one came to refill water or even check up on us, till we stared down the waiter... Probably not gonna visit this location again. I'll stick with Kapolei. Pictures are so deceiving. Also the guacamole wasn't mixed at all, it was basically chunks of avocados... Bruh.. I'm so dissatisfied.

It's been a long time since I've gone to a Chili's, over 20 years! We came here for an early dinner on a Friday and were really happy with everything. Service was quick and efficient, the food was really delicious, portions and prices were reasonable, and the beer was ice cold! My wife got a salmon dish that she said was very good, I got the chicken fajitas and I really enjoyed it, and my daughter got a slider kids meal that she seemed to like. They also had a molten cake thing (kids portion) that was fairly big that we split. We would definitely come back! I think the only reason we hadn't gone before was it always seemed so packed